- Preparedness plans
- Contingency exercises – from desktop exercises to full-scale contingency exercises
- Operational crisis assistance 24/7
- Media monitoring and analysis
- Media management in a crisis
Most companies have a contingency plan. But no matter how well-developed it is, it will not be effective if it is not up to date and/or the crisis team has not trained.
Good crisis management requires clear leadership, action, empathetic communication and an ability to deal with the demanding dilemmas that arise. Actions speak louder than words. Measures, decisions and the visibility of leaders are important in order to influence the outcome of the crisis.
Our approach to emergency preparedness and crisis management is as much about effective crisis management as it is about communications. Our advisors can support you with the development and improvement of your plans and organisational structure, helping you navigate a potentially demanding situation. We believe it is possible to train organisations to make better strategic decisions at an early stage of a crisis, by asking the right questions, and by uncovering and addressing dilemmas.
Our crisis services cover all phases of a crisis, from how you prepare before the crisis hits (to ensure that you are as prepared as possible), to what you do to handle the crisis, and how you act after the crisis to restore confidence and get back to normal. Our team of experts regularly assist several of Norway’s largest emergency organisations, and we have served as trusted advisers during many of the most serious crises this country has witnessed over the past 20 years.